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Updated March 28, 2008 |
For Express shipping, click on the appropriate button above to add the extra charge to your order. Please send an Email message as well to ensure that we don't overlook the urgency. (Sometimes, we only print orders at night, so we might miss a day.) Be aware that the expected delivery time is contingent on having sufficient stock in-hand to ship on the same day. Sometimes, especially around Christmas, shipping will be delayed until fresh stock arrives. This delay can be as long as one week. If there is an important deadline associated with an Express order, be sure to send a "deadline" email message. If the deadline cannot be made, we can cancel the order. Express mail is overnight 90% of the time. However, for destinations on the West Coast, or small, out of the way towns, it can be two days. Saturday is usually considered a normal delivery day. Some small towns do not deliver on Saturday while some places deliver Express mail on Sunday. So, an Express mail shipment on a Thursday might not show up to a small place until Monday. Other places can have a Sunday delivery for a shipment made on Saturday at no extra charge. Cost is why we favor the Post Office, ESPECIALLY for Saturday deliveries. A Friday Express shipment of a 1 pound package can usually be delivered on Saturday for about $18 instead of $30 to $40 for other carriers! Be aware that merchandise returned for reasons other than defective fabrication or incorrect item received are subject to a 20% restock fee. This includes cancelled custom orders (like printed T-shirts) after fabrication even though the order is unshipped. Small, or flat, items fit nicely into the a U.S. Post Office Priority envelope. This is cost-effective and is the preferred method of shipping. Comforters other large items are shipped in larger boxes. Allow two to three weeks for delivery of non-rush or non-Express orders. Tee shirts require AT LEAST 2 weeks right now before shipment! These are printed to order. If a particular design is out of stock, there is usually an additional 1 week delay. In the case of a totally out-of-stock print from the factory, delivery can be as long as four weeks, but this is VERY rare. Be sure to watch for the email notification of the creation of the shipping label. That means that it is on its way.In VERY rare cases, immediate restock of an item is not possible, like waiting on an overseas container, and it could be weeks, or even months, until we can ship every item on an order. This is very rare and we would definitely communicate with customers to explain the delay and offer a refund if needed. Occassionally, a large order would be held up for a week or more waiting on a single item. In these cases, we usually ship the rest of the order and send the remainder when available. In these cases, a "backorder" note is made on the enclosed invoice. |
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